Frequently Asked Questions
Here are answers to common questions visitors have about attending events at the Ford Wyoming Center.
Where Can I Purchase Tickets for an Event at the Ford Wyoming Center?
Tickets can be purchased online at the Ford Wyoming Center website or Ticketmaster.com, by phone at (307) 577-3030, or in person at the Sinclair Box Office.
What Are the Ford Wyoming Center’s Box Office Hours?
The Sinclair Box Office operates Wednesday through Friday from 10 a.m. to 5 p.m. for regular sales, and typically remains open through intermission during events.
Is There a Re-Entry Policy at the Ford Wyoming Center?
The venue enforces a strict “no-re-entry” policy for ticketed events, meaning once you have exited the building, you cannot come back in. Rare exceptions are made at the management’s discretion for medical emergencies.
What Items Are Prohibited at the Ford Wyoming Center?
Large bags, outside food and beverages, professional cameras, recording devices, weapons, selfie sticks, drones, and other potentially dangerous or disruptive items are prohibited by the Ford Wyoming Center.
Is Accessible Seating Available at the Ford Wyoming Center?
Yes, the Ford Wyoming Center offers accessible seating options throughout the venue. There are wheelchair locations in multiple sections, companion seating nearby, and elevator access to all levels.
What Payment Methods Are Accepted by the Ford Wyoming Center?
The venue accepts Visa, Mastercard, and Discover credit cards at all points of sale, with cash also accepted at the Sinclair Box Office and concession stands.
Do Children Need Tickets at the Ford Wyoming Center?
Children under two may attend free of charge when seated on a ticketed adult’s lap. Children two and older require their own valid event ticket.
Where Is Parking Located?
The Ford Wyoming Center offers fourteen parking lots (nine paved and five graveled) surrounding the venue, which can accommodate approximately 3,600 vehicles. Parking is typically included in the ticket price.
Are There Premium Seating Options?
Yes, Club 13 seating located in Row 13 of Sections 108 to 115 offers enhanced comfort with increased legroom, in-seat food and beverage service, and VIP entrance and parking privileges.
What Food Options Are Available at the Ford Wyoming Center?
Food options include arena classics at the main concession stands, personal pizzas from Pizza Hut, Mexican cuisine from El Burro Loco, sweet treats from the Effen Donut Stand, and coffee from Metro Coffee.
What Happens If an Event Is Canceled?
In the case of event cancellation, the paid ticket price (excluding fees) will be automatically refunded to the original payment method within 48 hours, with special procedures for cash purchases.
Is There a Lost and Found Service Available?
Yes, lost items are stored securely for 30 days before being discarded or donated if unclaimed. There is an online system for submitting lost item reports.
What ATM Services Are Available at the Ford Wyoming Center?
ATMs are located on the concourse level, with the primary machine behind Sections 111 and 112 and a secondary machine in a variable location, depending on the event configuration.
Can I Bring My Own Food or Drinks to the Ford Wyoming Center?
Outside food and beverages are not permitted in the facility, though exceptions may be considered for those with special dietary needs if arranged in advance.
What Is the Ford Wyoming Center’s Address and Contact Information?
The physical address is 1 Events Drive, Casper, WY 82601, and the mailing address is PO Box 128, Casper, WY 82602. The main contact number for administrative inquiries is (307) 577-3030.